Master your live-show workflow
This guide walks you through SwiftSale step by step — from launching a show and capturing winners to post-sale bonus game features after purchases are complete, plus shipping, exports, and buyer history. Everything is designed to feel fast, polished, and show-ready.
Everything you need to run SwiftSale smoothly
Use the navigation on the left to jump to any section. Each step explains what the feature does, how to use it, and where it fits into your live-show workflow.
Getting started
Install SwiftSale, launch the app, and get your workspace ready before your live show begins.
What to do first
- Install SwiftSale and open the app on your show computer.
- Capture is your main workspace — just double-click a winner and SwiftSale records and assigns everything automatically.
- SwiftSale automatically handles saving and organizing your files, so you can focus on the show.
- You can run a quick test before your show, but SwiftSale is ready to go out of the box.
What SwiftSale is built for
SwiftSale is designed to help live sellers move faster after every sale. It helps you capture winners, assign bins, run post-sale bonus games after purchases are complete, annotate labels, manage mailing data, and keep track of repeat buyers in one clean workflow.
Starting a show
Start a new show at the beginning of each stream to keep everything organized.
How it works
- Click “Start Show” before you go live — SwiftSale will track everything automatically.
- This gives SwiftSale a clear active show context for entries, game activity, and history.
- Keeping each session separate makes your data cleaner and easier to review later.
Start a new show at the beginning of each live event so everything from that show stays organized automatically.
Capturing winners
After each auction, double-click the winner’s username — SwiftSale captures and assigns everything automatically.
Capture flow
- After each auction, double-click the winner’s username — SwiftSale handles the rest..
- SwiftSale automatically adds the buyer, assigns a bin, and keeps everything updated — including post-sale bonus games after purchases are complete and buyer history.
- That buyer is instantly ready for bins, shipping, and buyer history — no extra steps.
Why this matters
Once a winner is captured, everything stays connected — bins, post-sale bonus games after purchases are complete, shipping, and buyer history all update automatically.
Assigning bins
Assigning bins keeps each buyer organized, so packing is faster and easier.
Bin workflow
- Each time you double-click a winner, SwiftSale assigns them a bin for the entire show and reminds you of it every time they win.
- SwiftSale keeps each buyer tied to their bin for the entire show.
- Organized bins make picking and packing fast, easy, and accurate.
Operational advantage
No more guessing or handwritten notes — SwiftSale keeps every buyer tied to the right bin, so packing is faster and mistake-free.
Using Bingo
Add post-sale bonus games after purchases are complete to keep buyers watching and interacting.
What Bingo does
SwiftSale’s Bingo feature lets you build live-show excitement around your audience and participation. It runs as a post-sale bonus game after purchases are complete so buyers feel more involved without affecting what they bought.
How to use it
- Open the Bingo area from your games workflow.
- Winners you’ve already captured can be included in post-sale bonus games like Bingo and Bin Bonanza. Confirm participants, click Start, then Auto Draw — and the game plays out with a guaranteed winner.
- Start the game after purchases are complete to add excitement.
- Use it as a post-sale bonus reward moment, giveaway, or engagement boost that does not affect the purchase.
Using Bin Bonanza
Add a premium game-show moment using assigned bins in a post-sale bonus visual format after purchases are complete.
What Bin Bonanza is for
Bin Bonanza transforms your assigned bins into an audience-facing post-sale bonus game moment after purchases are complete. Instead of a plain random selection, you get a more visual, entertaining, game-show style experience that does not affect the purchase itself.
How to run it well
- Use Bin Bonanza after bins have been assigned (50 max) as a post-sale bonus game.
- Present it after purchases are complete when engagement is already high.
- Keep the bonus prize clear so viewers immediately understand what is being offered.
- Use it as a branded post-sale show segment, not just a random utility tool.
Shipping / label annotation
Move from live selling into fulfillment with label tools that help connect buyers, bins, and shipping documents.
Shipping workflow overview
- Open the Shipping area once you are ready to process labels.
- Download your Whatnot labels — SwiftSale uses them to automatically annotate and organize your shipments.
- Click Annotate, select your Whatnot labels, and SwiftSale handles the rest — matching usernames to bins and stamping every label automatically..
- Save and print your updated labels — these are your stamped Whatnot labels, ready for packing.
Why annotation helps
Label annotation helps bridge the gap between the buyer you captured during the show and the shipping paperwork you need afterward. This makes packing faster, clearer, and easier to verify.
Mailing list / exports
Keep your buyer data useful beyond the show with mailing tools and clean export options.
What this section is for
SwiftSale helps you turn live-show activity into organized exportable data. That can support follow-up workflows, shipping prep, record keeping, and future marketing activity depending on how you run your business.
Typical uses
- As you annotate labels, SwiftSale automatically builds your mailing list with each buyer’s name and address — ready for future outreach.
- Export useful records for your internal workflow.
- Keep post-show processing more structured and repeatable.
Buyer history
Track repeat buyers and understand buyer activity over time instead of treating every show like a blank slate.
Why buyer history matters
Buyer history helps you recognize loyal customers, understand repeat activity, and keep a clearer picture of who is actively buying from you. That creates a more informed selling workflow and helps you treat repeat customers like repeat customers.
How to think about it
- Each captured winner contributes to your buyer records.
- Over time, this creates a more useful history of who buys from your shows.
- That history can improve recognition, service, and long-term workflow decisions.
Tips / best practices
A few habits can make SwiftSale feel even smoother during fast-moving live shows.
Keep your workflow consistent
- Start a fresh show session every time you go live.
- Capture winners immediately instead of waiting.
Use games intentionally
- Run Bingo after purchases are complete when you want sustained engagement.
- Use Bin Bonanza as a post-sale bonus spotlight moment.
- Always make the bonus reward clear before the game starts and ensure it does not affect the purchase.
Prepare for shipping early
- Do not wait until the end to think about fulfillment.
- Organized bins make annotation and packing easier.
Treat the show like a system
- SwiftSale works best when your process is repeatable.
- Use the same rhythm from show to show.
- Small consistency improvements compound over time.
Troubleshooting
When something feels off, a few quick checks usually solve the issue faster than guessing.
Show workflow issues
- Make sure you started an active show session.
- Confirm you are working in the correct section of the app.
- Refresh your workflow from the current show context first.
Capture or bin issues
- Check that winners are being captured in the right flow.
- Confirm the buyer was recorded before expecting downstream actions.
- Review your process order: capture first.
Shipping or export issues
- Verify the correct files are selected before processing.
- Keep source files and output folders easy to find.
- Run a small test when you change your workflow.
Game workflow issues
- Make sure the correct entries or bin data exist before launching the game.
- Use game features after your core workflow is populated.
Bring a premium live-show workflow to every sale
SwiftSale is built to make live selling feel more organized, more polished, and more entertaining — from winner capture all the way to shipping.
Need help?
Reach out for setup help, troubleshooting, or product questions. Whether you are getting started or refining a high-volume live-show workflow, support is available.